Previous ten posts
- This is Service Design Doing – best book for service design – design thinking
- Serendipity & Strategy – Epiphany 2018
- Augmented Reality Magazine
- I invite you to listen – Music Thinking in Service Design
- Design Thinking meets Music Thinking
- Design in Technology
- Connecting the dots in many colors – Epiphany 2017
- The Music Thinking Framework for iteration, innovation and transformation
- Time flies
- More shades of white …
- Art (10)
- Branding (7)
- business performance (5)
- co-creation (8)
- Creative thinking (38)
- Creative tools (25)
- Data Storytelling (9)
- design (12)
- Design Thinking (28)
- Epiphany (9)
- Guitar (5)
- Inspiration (61)
- Living the Brand (3)
- Marketing (3)
- Miles Davis (4)
- mobile strategy (1)
- Music (16)
- Music Thinking (46)
- Organisation Design (1)
- Performance (3)
- persona (13)
- Reports (2)
- Saxophone (9)
- Service Design (22)
- Storytelling (11)
- Trends (2)
Tag Archives: Christof Zürn
As a good Music Thinker I would like to learn more about my audience. It would be great if you could fill in a little questionnaire.
When I am doing workshops or presentations about Music Thinking I also ask the audience to fill in this short questionnaire before the presentation, so I can share some insights with them during the session.
Please fill in the questionnaire
It only takes a few minutes, the answers are anonymous and help me to understand more about the young field of Music Thinking and to collect my own data about this field. Insights and learnings will be presented from time to time on this blog.
thanks in advance
January 6, is a special day! Epiphany day – the 12th and last day of Christmas. For me it is also the day of changing perspective. The holiday season is over and we can focus on the coming year. A good moment to wish you all the best for 2015!
But epiphany is also an experience of sudden and striking realization. The word epiphany originally referred to insight through the divine (see the link with the three magi). Today, this concept is used much more often also without such connotations, but a popular implication remains that the epiphany is supernatural, as the discovery seems to come suddenly from the outside.
More on epiphany in an older post.
My epiphany exercise
Over the last year I made more than 3.000 pictures with my iPhone camera. Snapshots, selfies, screenshots or pictures to just remember something; people, things, situations.
Above you see 81 pictures from my iPhone collection ‘more or less’ selected randomly and ‘more or less’ grouped unintentionally: pictures from workshops, encounters, visits to museums or cities, personal pictures with family and friends; pictures while traveling, being on vacation or sessions, while working, lecturing, pictures of things that somehow reached my iPhone. If we have met the last year you may recognize some of the pictures. I love the pattern, the red line, something that connects all or at least some of the pictures.
But it is not just about what I have nearly literally seen, but what do you see? You can click on the picture to get a higher resolution.
Is it funny, innovative, useless, disgusting or – wait a minute – something (maybe familiar), something you have not seen this way? Something that suddenly triggers your mind, get you an idea or an epiphany? Be my guest. Have many of them. Share them if you like.
Use your own pictures
Why not do this with your own pictures? Take 81 pictures (less or more) from your camera, smartphone (think Pinterest, iPhoto, Instagram, …) and make a new pattern of pictures. Maybe you see new things or old things in a new way – isn’t innovation for 99% the connection of already existing things?
Try to find the word, phrase, motto that connects all the pictures, make groups or just have fun with all the colors. What you see is what will be.
I wish you many epiphanies in the coming year!
This was a year with many faces and to summarize these 12 months in one sentence would be something like this: a Year of Empathy, Collaboration, Music Thinking and Brand Development from a Service Design point of view.
For the fashion brand Olsen in Hamburg (Germany) I developed and designed the reality persona’s, based on research in Canada and Germany. We also worked with my brand strategy framework The Company Real Score to map the most essential brand assets as input for the brand deck.
Together with Design Thinkers Academy I developed a one day course of Service Design Thinking Fundamentals, a crash course with the basic instruments like stakeholder mapping, value network mapping, persona and customer journey. The next course will be in march 2015.
A sonic branding project: Massive Music in Amsterdam (Netherlands) asked me to help the team with my expertise in musicology and brand strategy. A nice combination of skills.
But there were more music and brand related activities: this year I started in Nijmegen (Netherlands) with a 20×20 (pecha kucha) presentation about Music Thinking and the platform MusicThinking.com, followed by a presentation in Cologne (Germany) about the same subject.
Together with Lutz Hempel from ICG, I did a short Music Thinking exercise during the ICG Change Management Seminar in Düsseldorf (Germany) and a full Music Thinking / Jazz it! workshop presentation in Copenhagen (Denmark) during the Art of Management in Organization conference.
For Bovemij I did the keynote presentation on their connect event in Utrecht. I showed the development of the last 30 years in the music business and how this connects with the challenges of the world we are living in today. The event was organized by my network partner Gerard Scheenstra of Innovatie Vitamine.
With my friend and network partner from the Witten School of Management Stefan Günther I did a workshop based on agile project management for Heraeus in Hanau (Germany); we also advised the board in taking steps towards a scrum framework. For Simon Weber and Friends, Berlin (Germany) I facilitated the alumni meeting with 150 people in Berlin with 10 iPads for the workshop presentations and created the Systemiker-Map to visualize the region they work and their expertise.
The Efteling – the Dutch love brand number one – asked me to help them translate their massive research activities in a decision making instrument for a better way of collaboration between marketing and design. We worked with reality personas based on a big amount of research data and also worked with the design team on aspirational personas to strengthen the brand perspective in daily decisions. I did the design of the reality personas and all workshops and work sessions with the creative team and strategic marketing.
For De Rechtspraak in Utrecht (the Dutch Judiciary / Council for the Judiciary) I worked as UX Lead on a quality and innovation project about digital accessibility with a user-centered design approach to let different parties work together in building a user interface with a great user experience. Here are some steps we took: defining ux principles, persona development, customer journey mapping, facilitating creatives and management, usability testing.
Thanks a lot to everyone who made this year a fantastic and pleasurable time. I enjoyed to work with you together and I am looking forward to a very nice next encounter.
This is volume 2 of Music Thinking Quotes.
For quite some time I am collecting quotes that have a connection with what I call Music Thinking (more about Music Thinking click here).
At the same time I am working on a more systematic way to collect and combine music thinking principles. I am working now with 6 principles of music thinking: agility, empathy, personality, jammin’, score and remix.
More about that in a later post. (still has to come 😉
Here are 10 more quotes of more or less famous people with a music thinking connection. Hope you like it.
You can also find the presentation on SlideShare (download enabled).
Inspired by the d.school’s empathy map I designed a poster that can be used in focus group meetings or any other research or interview situation.
While asking questions and observing behaviour like body language, tone of voice or choice of words it is important to note everything that occurs in the session. In a second step, or during the session you will encounter contradictions (maybe already in saying), between what people say and what they do. Any contradiction or paradox can lead to a (latent) need or desire. If you ask yourself (or the participant) ‘why the things are as they are’ you may come to remarkable realizations or even an epiphany. This will be your most valuable insights.
Download the PDF version of the Empathy-Poster by CREATIVE COMPANION.
You can print the poster in A4, A3 up to A2 and use it in different situations and workshop or research settings.
The Persona Core Poster
If you have collected a lot of insights you may want to go a step further an build personas for your company or project. There is another nice poster for this:
The Company Real Score Framework – Die Firmenpartitur
If you want to map your whole brand input and compare it with the reality persona you could also use The Company Real Score a strategic framework for brand innovation. You can also download the original poster.
Deutsch: Die Firmenpartitur (www.firmenpartitur.de)
English: The Company Real Score
PS: yes you can use the posters free of charge and yes I would be happy if you give me some feedback, credits or just spread the word!